TERMS & CONDITIONS
TERMS AND CONDITIONS
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This page sets out the terms and conditions upon which our website eleganthippie.co.uk is made available. Please read these terms and conditions before using the site.
By using the site it is taken that you agree with and are bound by the terms and conditions.
Should you not agree with our terms and conditions please do not use our site.
Elegant hippie Ltd is a limited company registered in the UK. Company registration number is 14971568. Registered address is at: 42 Ethelburga drive, lyminge. CT18 8JJ.
We can be contacted via our website, by email at hello@eleganthippie.co.uk, or by post to the above address.
The website is owned and operated by Elegant hippie Ltd and offers visitors the ability to learn about the products we offer and purchase these items.
Using our website does not grant you any rights in relation to our intellectual property rights including, but not limited to, trade marks, logos, graphics, photographs, videos and text.
You may not copy, download, republish in any way the services, webpages or material on the website.
Where our site contains links to other sites and resources provided by third parties, these links are provided for information only. We have no control over the contents of the links and accept no responsibility for their content, loss or any damage that may arise from using them.
We do not accept liability for damage to your computer system or loss of data that results from the use of our website. We do not guarantee or warrant that any content available for downloading from our website will be free from infection, viruses and/ or other code that has contaminating or destructive properties. You are respsonsible for implementing sufficient procedures and virus checks to satisfy your particular requirements.
When purchasing an item, you are agreeing that; you are responsible for reading the full item listing before making a commitment to buy and you are entering a legally binding contract to purchase the item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services/ for our products are listed on the website, or, can be obtained via a quotation request. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.
We are entitled to refuse any order placed by you. We will notify you if we do not accept your order. This may be, for example, because the products have become unavailable.
We will confirm receipt of your order and payment by electronic means to the address supplied to us by yourself when ordering.
It is assumed that all details given during the purchasing process are correct and the credit/ debit card/ electronic cash is owned by yourself and has sufficient funds, or, credit to allow for the purchasing of the products ordered.
You do not acquire the right to use the trademark name of Elegant Hippie when purchasing any of our products. Unauthorised use of our name for distribution or resale of our products its strictly prohibited.
The price of our products, including VAT and delivery charges are shown on the website. Local import taxes and duties are your responsibility to pay.
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently, or, temporarily terminate or suspend access to the services without notice and liability for any reason, or, for no reason.
If for any reason you are not satisfied with your product you may return the item along with the original receipt within 14 days of the date that you receive the product. The item must be unused and in its original condition for a refund to be given. Refunds will be made to the original payment method used to purchase the item. Products can be returned only in the country in which they were originally purchased and the following products are not eligible for return:
Products that have been personalised.
Products that were sealed for health protection and these have been unsealed after they were received.
We pay for the return postage from any UK address by Royal Mail. You are responsible for the cost of return postage outside the UK. We will reimburse the purchase price for the returned product/ products no later than 14 days after the day it is received. We are not responsible for any taxies, import duties, or, additional delivery charges from outside the UK.
We may collect information about your computer by using a cookie file. This is statistical information about our users browsing action and patterns. It does not identify any individual.
You agree to receive from time to time promotional messages and materials from us, by mail, email, or any other contact form information you may have provided us with. If you do not want to receive such promotional material please notify us by email.
This website is owned and operated in the UK. The law of England will have exclusive jurisdiction over any claim, or, dispute arising from, or, related to a visit from our website.
We reserve the right to modify these terms from time to time at our sole discretion.
If any provision of these terms is found by a court or regulator to be unlawful, or, invalid the other provision shall continue to apply.
We will not be responsible for any failure or delay due to causes beyond our reasonable control.
Should you have a complaint about our services offered please contact us at: hello@eleganthippie.co.uk
PRIVACY & SAFETY
PRIVACY POLICY
This page sets out our privacy policy relating to the use of our website.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at hello@eleganthippie.co.uk or send us mail to: 42 Ethelburga drive, Lyminge. CT18 8JJ
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@eleganthippie.co.uk or send us mail to: 42 Ethelburga drive, Lyminge. CT18 8JJ